ZENITH designs manufacture and distribute leading-edge products for corporate and commercial environments that inspire people and organizations to excel. By gaining a deeper understanding of the organizations’ needs, we work in collaboration to create environments that bring people together to focus, share, collaborate, socialize and learn.

Job Summary

Support project management and after-sales teams by maintaining accurate project records, coordinating deliveries, managing after-sales service requests, and assisting with procurement and order processing tasks.

Responsibilities

1) Project Support

• Update and maintain the Project Log weekly to ensure accurate tracking of project progress
• Enter assign Project Manager details, update delivery & completion date into internal systems (Pronto) to keep records current
• Prepare and update project handover documentation, including Delivery Dockets, to support smooth project transitions and inform warehouse on good release/delivery.
• Coordinate delivery arrangements for small projects, such as loose furniture and chairs, to meet project timelines
  

2) After-Sales Service

• Receive and log after-sales service requests via WhatsApp, phone calls, or email using company communication channels.
• Document and track all replacement records to maintain accurate after-sales service history
• Provide administrative support to after-sales service team to facilitate timely resolution of service requests

3) Procurement and Order processing

• Assist with procurement-related administrative tasks to support purchasing activities
• Support full-set order processing procedures by learning and assisting in order management tasks
• Prepare and send relevant documentation to the Operations & Maintenance Manager as required

Perform other ad-hoc duties assigned by the Project Manager to support project and team needs


Requirements:
• Minimum O Level education in relation to exhibitions or construction management.
• Minimum 1 year of working experience preferably in interior construction or corporate setting.
• No Experience is welcome to apply.