Responsibilities

• Perform corrective maintenance work on Multi-Functional Printer (MFP).
• Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.
• Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.
• Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) for customer’s newly purchased MFP at customer’s premises.
• Provide administrative support to the service team, i.e. report updating, collection of payment, ordering of service parts, and etc.

Requirements

• Min 2 years of product management experience in copier including troubleshooting of equipment.
• Sound IT knowledge in software.
• Strong product technical knowledge in MFP, ECR/POS.
• Good communication and interpersonal skills.
• Customer Service oriented structured and organised approach with attention to detail.
• Able to work independently and make decisions, escalating where and when necessarily and appropriately.
• Having own transport is a Plus

Kindly email your Resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview

MOM License: 09C3018