Role Summary

• Lead the sustaining engineering function for in-production switch mode power supply products, ensuring reliability, cost, quality, and compliance across the product lifecycle.
• Own change control, component obsolescence management, field issue resolution, and continuous improvement in partnership with Quality, Operations, Supply Chain, and Product Management.
• Balance day-to-day support of production and customers with medium-term design updates and risk mitigation.

Key Responsibilities

• Manage and develop a team of 7-10 sustaining engineers; set priorities, allocate resources, and embed best practices.
• Own engineering change management (ECN/ECO), configuration control, and documentation (BOMs, drawings, test specs) with strong release discipline in PLM/ERP.
• Resolve field and factory issues via structured root cause analysis (8D, Fishbone, 5-Whys) and drive corrective/preventive actions (CAPA).
• Drive component lifecycle management (EOL/PCN), alternate/second-source qualification, and value engineering for cost, quality, and availability.
• Maintain and improve product compliance and safety certifications; coordinate with external test labs as needed.
• Oversee reliability improvements (DFMEA/PFMEA, MTBF updates), design updates, and V&V test plans; ensure backward compatibility where required.
• Support manufacturing test strategies (DFT), yield and scrap reduction, and process controls with Operations.
• Guide PCB/electrical redesigns, schematic updates, and layout reviews; ensure documentation accuracy and traceability.
• Track and report KPIs (field failure rates, change cycle time, cost savings, obsolescence risk) and communicate status to stakeholders.
• Partner with suppliers on quality and alternatives; perform technical reviews and support PPAP/FAI where applicable.
• Provide technical input for customer escalations and key accounts; support RMA and service teams.

Qualifications

• BEng/MEng/MSc in Electrical or Electronic Engineering (or equivalent).
• 10 years in electrical/electronics product development or sustaining engineering; 2 ~ 4 years people leadership.
• Strong analogue/digital fundamentals; able to read schematics and guide PCB updates. ECAD familiarity (e.g., Altium, OrCAD) and SPICE/simulation experience preferred.
• Proven experience with ECN/ECO, PLM (e.g., Agile, Arena) and ERP (e.g., SAP).
• Hands-on with failure analysis and validation (environmental, EMC, safety).
• Familiarity with IEC/UL standards (e.g., 62368-1; 60601-1 for medical; CISPR/EN EMC).
• Proficiency with FMEA, 8D, DOE, and statistical analysis.
• Familiarity with Microsoft 365 - Office tools, Teams, SharePoint.
• Excellent cross-functional leadership, communication, and stakeholder management.