Are you a detail-oriented professional with a passion for efficiency and problem-solving?
We’re looking for an enthusiastic Operations Executive to be a key part of our growing team!

What We’re Looking For:

• Strong organizational and analytical skills
• Excellent communication and teamwork abilities
• Proactive mindset with a drive to make things happen
• Someone who stays in the North area and able to start work early
• Possess a class 3 driving license is with an added advantage
• Preferably someone with minimum 2 years working experience and with a diploma in Business Administration or Operations field preferred

The Operations Executive plays a key role in ensuring that the school transportation system runs safely, efficiently and reliably. This position oversees the day-to-day logistics of bus operations, manages drivers and routes and ensures compliance within our clients and the school community.

Key Responsibilities

1. Route Planning and Optimization

• Continuously review and optimize routes to minimize travel time and improve cost efficiency.

• Adjust routes proactively based on traffic, road closures, or changes in student enrollment.

• Analyze GPS data and performance metrics to refine route planning.

2. Fleet Management

• Ensure all buses are maintained in proper working condition and meet safety inspection requirements.

• Oversee vehicle allocation for daily and ad-hoc routes to ensure fleet adequacy.

• Monitor performance and coordinate maintenance to maintain optimal operational readiness.

3. Safety and Compliance

• Implement and enforce all safety protocols for students and bus crew.

• Verify that all drivers hold valid licenses, certifications, and have completed required training.

• Conduct regular safety audits, refresher training, and emergency response drills.

• Investigate incidents or complaints promptly and implement corrective measures.

4. Driver and Crew Management

• Supervise and support school bus drivers and bus monitors to ensure professionalism, safety, and punctuality.

• Reinforce adherence to internal SOPs and road safety regulations.

• Encourage accountability and continuous improvement through coaching and feedback.

5. Student Safety and Behavior Management

• Ensure clear communication of bus safety rules to students.

• Oversee discipline reporting through the Green Form system and follow up with relevant parties.

• Support bus monitors in managing student behavior appropriately.

6. Technology and Data Management

• Utilize GPS and transportation management systems to monitor real-time bus movement.

• Track punctuality and performance at various route checkpoints.

• Use data insights to drive route optimization and incident prevention.

7. Emergency and Contingency Response

• Follow established emergency procedures for accidents, breakdowns, and severe weather.

• Coordinate response, documentation, and reporting for all incidents.

• Ensure timely communication with parents, the school, and management during disruptions.

8. Daily Bus Operations

• Oversee smooth and timely daily arrival and dismissal operations.

• Manage traffic flow with school security.

• Resolve operational issues promptly on-site.

• Manage scheduling and dispatch of ASA buses.

• Ensure accurate attendance and safe student drop-offs.

9. Address Change Management

• Review updates on address change requests.

• Verify new addresses for safety, accessibility, and route efficiency.

• Maintain an up-to-date log and ensure timely implementation.

10. Ad-Hoc and Field Trip Bus Requests

• Receive, log, and verify details of all ad-hoc bus bookings.

• Allocate buses, drivers, and attendants according to availability and requirements.

• Communicate booking confirmations, updates, or constraints promptly.

• Maintain detailed documentation for audit and billing purposes.

• Provide ground support during school events, ensuring punctuality and problem resolution.

11. Compliance & Documentation

• Ensure all vehicles have valid inspections and insurance.

• Maintain accurate operational records and audit-ready documentation.