Job Title: Operations Assistant (Freight Forwarding)

Job Description:
We are seeking a detail-oriented and proactive Operations Assistant to support daily logistics and customer service functions in our freight forwarding operations. The role involves coordinating shipments, handling documentation, and ensuring smooth communication between customers, vendors, and internal teams.

Key Responsibilities:

• Coordinate and monitor import/export shipments (air/sea/land)

• Prepare and process shipping documents (e.g. invoices, packing lists, permits, BL/AWB)

• Liaise with carriers, agents, and customers on shipment status and requirements

• Provide timely updates and handle customer inquiries professionally

• Ensure compliance with shipping regulations and company procedures

• Assist in resolving shipment issues or delays

• Maintain accurate records and data entry in internal systems

• Support general administrative and operational tasks

Requirements:

• Minimum Diploma or equivalent (Logistics/Supply Chain preferred)

• Prior experience in freight forwarding or logistics is an advantage

• Good communication and interpersonal skills

• Strong attention to detail and organizational ability

• Able to work in a fast-paced environment and meet deadlines

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Customer service-oriented with a positive attitude
  

  Why Join Us:

  • Friendly working environment
  • Training provided
  • Opportunity to grow in the logistics industry

Additional Information:

• Based in Singapore

• Training will be provided for candidates with a keen interest to learn
  

  How to Apply:

  Interested candidates are invited to apply via JobStreet with your updated resume or send email to [email protected]