Scope of responsibility

• Provide pre and post sales configuration, technical support to sales team, customers and partners on Wireless, Network, Security
• Detail design for data centres, core, distribution, edge networks, network security, WIFI
• Perform site surveys, POC for customers whenever required
• Installation, configuration, commissioning, tech support of Wireless, Networking, Firewall
• Plan improvement and suggest solutions to reduce network faults
• Plan, prioritise and execute planned maintenance on network to support network growth, address software/hardware defects
• Manage and proactively monitor network for optimum network performance
• Service level improvement on Network through design change, monitoring improvement and capacity management
• Monitor and resolve issues related to network
• Responsible for developing and testing new capabilities for wireless, networking, security, and incorporation them into new products for sales
• Provide level 1&2 support

Requirement

• Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution
• Knowledge of wireless, routers, switches architecture
• Minimum 5 years’ hands-on experience in technical configuration & troubleshooting of Huawei, Cisco, or Aruba Data Centre distribution and switches, wireless products
• CCNP or HCIP or ACMP required. CCIE or HCIP is preferred
• Good project management, configuration, troubleshooting skills