Key Responsibilities:

· Design, deploy, and maintain complex network infrastructures including routing, switching, firewall, and load balancing solutions.

· Implement and support network and security appliances such as firewalls, IPS/IDS, VPNs, SD-WAN, and wireless controllers.

· Provide Level 2/3 technical support to clients via remote troubleshooting and onsite interventions.

· Perform network performance tuning, capacity planning, and proactive maintenance to ensure optimal system uptime.

· Collaborate with vendors and partners to resolve incidents and escalate technical issues as required.

· Create and maintain up-to-date technical documentation, including network diagrams, configuration standards, and operational procedures.

· Assist in project planning, proposal drafting, and pre-sales technical consultations when necessary.

· Conduct network assessments, audits, and vulnerability reviews to identify gaps and implement security best practices.

· Mentor junior engineers and participate in knowledge-sharing sessions.

Requirements & Qualifications:

· Diploma/Degree in Computer Science, Information Technology, or a related field.

· Minimum of 4 years of relevant hands-on experience in network engineering roles.

· In-depth understanding of network protocols and architectures (e.g., TCP/IP, VLANs, BGP, OSPF, VRRP, HA clusters).

· Strong experience with enterprise-class networking and security platforms (e.g., Cisco, Juniper, Fortinet, Palo Alto).

· Experience in configuring and hardening network infrastructure; familiarity with patching, compliance standards, and change control procedures.

· Practical exposure to cloud networking (AWS, Azure, GCP) is a plus.

· Basic to intermediate experience with system administration (Windows/Linux) will be advantageous.

· Industry certifications such as CCNP, JNCIP, or equivalent are required; additional certifications (e.g., NSE, PCNSE, AWS) are a plus.

· Strong analytical and troubleshooting skills with a keen attention to detail.

· Excellent communication skills and a customer-focused attitude.

· Proactive, self-motivated, and able to work independently and in a team environment.

· Willingness to learn new technologies and take on challenging assignments.

· Ability to manage multiple priorities in a fast-paced environment.