Core Responsibilities

• Leadership & Team Building: Hire, train, onboard, and coach employees. Delegate tasks based on individual strengths and evaluate performance.
• Goal Setting & Strategy: Translate executive strategies into actionable daily workflows and performance targets.
• Operational Control: Monitor budgets, manage schedules, and generate progress reports for upper management.
• Problem Solving: Resolve workplace conflicts and address escalated issues from customers or staff. [1, 2, 3, 4, 5]

Required Skills & Qualifications

• Proven experience in leadership, supervision, or a team-lead role.
• Strong communication, organizational, and time management abilities.
• Proficiency in problem-solving, decision-making, and basic project planning. [1, 2]