KEY RESPONSIBILITIES:

Film & Program/Session Management

-Manage digital content ingest, playlist creation, and scheduling using digital cinema servers and software (e.g. DCP, TMS/LMS).

-Ensure all scheduled content (films, trailers, advertisements) is correctly programmed and queued for playback.

-Coordinate content availability and monitor timely delivery and dispatch of digital film packages (KDMs, DCPs).

-Oversee the accuracy of show timing and ensure alignment with programmed schedules.

Projection Equipment Operations

-Operate and monitor digital projection systems, cinema servers, and associated AV equipment.

-Perform regular equipment checks to ensure optimal performance.

-Conduct basic preventative maintenance and coordinate advanced servicing with external technicians as needed.

-Troubleshoot and resolve technical issues related to projection, sound, and automation systems.

-Log and report any faults or system errors promptly to ensure minimal disruption.

Live, VR and AVL Event Support

-Set up and operate AV systems for live screenings, VR presentations, and special events, including satellite or hybrid formats.

-Manage signal routing, live feeds, and real-time audio/video switching for live events.

-Support the setup and operation of VR systems, headsets, sensors, and displays.

-Collaborate with lighting and audio teams to configure AVL systems for event ambiance and show cues.

-Conduct technical rehearsals and pre-event checks to ensure performance quality and system reliability.

-Liaise with internal teams and third-party clients to meet all technical event requirements.

Technical Maintenance & Safety Duties

-Assist with general upkeep and technical maintenance of the cinema and projection booths.

-Perform regular sound and picture calibration to ensure presentation quality (cinema equalization).

-Ensure the safe and secure use of all cinema projection and AV equipment.

-Remain familiar with and prepared to act on breakdown and emergency procedures.

-Keep documentation of maintenance routines, inventory (if any), and safety checks.

Team / Staff Management

-Supervise and maintain discipline among the technical/projection team.

-Address and escalate staff misconduct when necessary.

-Plan and manage duty rosters for projectionists and technical operators to ensure sufficient coverage.

-Deliver ongoing technical training and guidance to team member/s.

Leadership & Coordination

-Take on responsibilities of Technical & Maintenance Manager when applicable.

-Coordinate closely with cinema operations and event management teams to ensure seamless execution of screenings and live events.

-Act as liaison between technical staff and senior management on equipment, staffing, and operational issues.

E. Requirements:

-Diploma or degree in Film Technology, Electronics, AV Engineering, IT, or a related technical field.

-Minimum 3–5 years of experience in cinema projection operations, with at least 1–2 years in a supervisory or managerial role.

-Strong technical knowledge of projection systems and equipment.

-Experience in operating and maintaining cinema projection equipment.

-Ability to troubleshoot and resolve technical issues efficiently.

-Familiarity with digital and film projection formats.

-Leadership and staff supervision skills.

-Ability to manage schedules, rosters, and maintenance plans.

-Strong organizational and communication skills.

-Understanding of workplace discipline and emergency protocols

Soft Skills & Attributes:

-Excellent leadership and team management abilities.

-Strong problem-solving and crisis-handling skills.

-High attention to detail and presentation standards.

-Effective communication skills, both verbal and written.

-Ability to work under pressure, especially during live screenings or events.

-Organized, self-motivated, and able to manage time and responsibilities independently.

Others:

-Flexibility to work shift hours, weekends, public holidays, and late nights as per screening/event schedules.

-Must be able to lift heavy objects to handle equipment and technical setups whenever required.

-Commitment to maintaining a high standard of audience experience and technical performance.