Store Lead

Location: Central Singapore
Reports to: Area Manager
Leads: Store Supervisors & Sip Ambassadors

About Us

We are a lifestyle retail concept redefining hydration and everyday wellness.
We’re the home of design-driven lifestyle goods — a place where customers come to experience color, fun, and quality.

We believe in genuine connection, teamwork, and giving customers an amazing experience — not forced sales or rigid scripts.

The Role

As the bridge between the front line and management.
You’ll keep the store running smoothly day-to-day, mentor supervisors and ambassadors, and make sure every customer leaves smiling.
You’re also hands-on with merchandising, HR, training, and process improvements that make the store better every month.

What You’ll Do

• Lead and coach the Sip Supervisors & Ambassadors — build a high-energy, supportive team.
• Plan and manage store rostering, track attendance, and support HR documentation.
• Execute promotions, merchandising updates, and in-store events with creativity and precision.
• Handle stock accuracy, replenishment, and returns — ensure smooth daily operations.
• Oversee visual merchandising (VM) standards and store presentation.
• Support the Store Manager with vendor sourcing, SOP development, and administrative tasks.
• Take ownership of training new staff and leading daily briefings.
• Step in as IC (in-charge) when the Store Manager is off-duty own the floor.

Your Success Will Be Measured By

• Store team performance and sales growth
• Mystery Shopper & customer feedback scores
• Stock accuracy and operational compliance
• Staff training completion and engagement levels
• Initiative in improving store processes or customer experience

A Good Fit

• 2–4 years of retail experience, ideally with at least 1 year in a leadership role.
• Confident, approachable, and organised — you get things done and bring others with you.
• Excellent communicator with a natural coaching style.
• Hands-on, detail-oriented, and comfortable multitasking.
• Passionate about lifestyle brands, good design, and great customer experiences.
• Able to work retail hours, weekends, and public holidays.

Why Us?

• Growth path to Area Manager roles
• Supportive, fun team culture (zero micromanagement)
• Staff discounts and recognition programs
• Dynamic, expanding lifestyle brand with regional opportunities

Ready to lead a team that brings good vibes and great products to life?