Job Duties:

• Provide Level 2 operational support for Windows Servers across on-premises and multi-cloud environments (AWS, Azure, GCP).

• Manage Active Directory, DNS, DHCP, GPO, WSUS, and Windows clustering to ensure high system availability.

• Conduct scheduled Windows Server patching using WSUS, SCCM, AWS Systems Manager, and Azure Update Management; monitor compliance and audit readiness.

• Deploy, configure, and troubleshoot applications on Windows Server platforms; perform OS-level diagnostics and performance tuning.

• Handle incidents, service requests, and changes through ITSM platforms (ServiceNow, Jira) while maintaining SLA compliance.

• Apply CIS hardening baselines, remediate vulnerabilities, and maintain IAM permissions following least-privilege principles.

• Develop and maintain PowerShell scripts and use cloud CLIs (AWS, Azure, GCP) to automate operational and remediation tasks.

• Configure and manage cloud-native monitoring tools (CloudWatch, Azure Monitor, GCP Cloud Monitoring) and proactively resolve performance issues.

• Implement and validate cloud-based backup and recovery strategies, participate in DR testing, and document recovery procedures.

• Create and update SOPs, runbooks, and technical documentation to support operational excellence and knowledge sharing.
  

Job Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.

• Minimum 4 years of hands-on Windows administration and at least 2 years of cloud operations experience (AWS preferred).

• Strong proficiency in Windows Server (2016–2025) administration and Active Directory services.

• Experience managing Windows workloads across AWS, Azure, and GCP, including EC2, S3, IAM, Azure VMs, and Compute Engine.

• Deep understanding of OS patching processes, tools, and compliance tracking.

• Experience with CIS benchmarks, vulnerability remediation, and IAM access controls in secure environments.

• Proficiency in PowerShell and familiarity with AWS CLI, Azure CLI, and gcloud CLI.

• Working knowledge of ITIL processes (Incident, Problem, Change Management) and ITSM tools like ServiceNow or Jira.
  

To Apply, please kindly email your updated resume to [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R25127749

EA License: 14C7275