Responsibilities:

• Manage front-of-house service, including seating arrangements and guest flow coordination.
• Serve products promptly and in accordance with brand presentation standards.
• Answer phone calls professionally and provide accurate store information to customers.
• Be fully familiar with the menu and all products sold, and confidently explain them to customers.
• Handle the order-taking process and ensure accurate and neat packaging for takeaway items.
• Maintain overall store cleanliness, including dining and service areas, to ensure a welcoming environment.
• Follow material handling protocols to ensure minimal waste and safe use of resources.

Requirements:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.
• Must be able to commit to work for at least 4 months.
• Must be able to work a minimum of 18.5 hours per week (including 1 day on the weekend).
• Have good work ethics, initiative and willingness to learn.
• Warm and cheerful personality.
• Able to communicate well with customers.
• Fluent in English, any other language is a plus.
• Able to work independently and in a team.
• Willing to work shifts, weekends and public holidays.
• Hourly pay rate: $12 on weekdays & weekends, and $14 on public holidays.
• Working location: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, East Coast, Tang Plaza Orchard, Holland Village, Upper Thomson and Serangoon Garden.