Job Responsibilities

• To liaise with the different ICT internal and external providers/vendors for the technical management/support
• Proactively attending to resolve vessel’s IT operational issues, as well as contributing and sharing your technical expertise on broader vessel IT projects
• Ensuring that vessel IT equipment and services and satellite communications are stable and available in accordance with business continuity.
• Providing IT support and quality of service to all vessels
• With the guidance of the Fleet IT Manager, overseeing the completion of thorough assessments of in-scope systems, applications, and processes to establish cybersecurity risks and control gaps
• Proactive and open communication with the Fleet IT Manager in the implementation of updated cybersecurity methods and policies
• Installing, testing, maintaining, and providing support for all on-board hardware and applications
• Building and maintaining the databases for the fleet, ensuring that all relevant documentation and system logs are updated and remain current in content

Job Requirement

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering or equivalent
• Networking skills and working knowledge with firewall and managed switch configuration.
• Experience in Windows Server Administration, VMWARE and Virtualization implementation.
• Logical thinker with a strong analytical background and good attention to detail while having strong focus on delivering quality and meeting deadlines
• Excellent problem-solving skills together with the ability to support decisions with sound reasoning and judgment.
• Clear, precise, and confident in verbal and written communication to support credibility and position of expertise
• Flexibility to work prolonged hours and travel as necessary.
• Practical experience and working knowledge of vessel IT application management, database management, Cybersecurity practices, incident management, and (VSAT. L-Band, LEO) satellite communication equipment will be an advantage but not necessary