Responsibilities:

• Perform IT System Day-2 operations, including incident management and fault isolation.
• Support system testing by diagnosing defects and providing remediation or workarounds.
• Ensure timely, clear communication with internal teams, customers, and vendors.
• Manage procurement activities, including COTS licensing and support renewals.
• Coordinate with customers and vendors to resolve technical and operational issues.
• Review existing business workflows and system functionalities; recommend improvements.
• Plan and execute preventive, corrective, and engineering support to meet project SLAs.

Requirements:

• Strong interpersonal and stakeholder management skills.
• Effective written and verbal communication, with the ability to explain technical solutions to non-technical audiences.
• Advantageous experience or knowledge in Project Management frameworks (e.g. PMP, ITIL) and Agile methodologies (e.g. Scrum).

Working Location: Novena / Tampines / Depot Rd

Your recruiter for this job:

📱 WhatsApp Chally @ 6421 4958 for a quicker response

🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/cadeguino/

📧 Chally | [email protected]

Talentsis Pte Ltd | EA No: 20C0312

Only shortlisted candidates will be notified.