Company Overview

Genetic Computer School, established in 1989, is a leading IT training institution in Singapore. It offers diverse IT programs for individuals and corporates, partners with overseas universities, and is an Registered Training Provider.

Job Summary

You will troubleshoot network and device issues, maintain software and facilities, and provide technical support to staff, students, and trainers to ensure smooth IT operations and a productive learning environment. Manage Facilities in Singapore and Indonesia inclusive of travelling.

Responsibilities

• Troubleshoot faulty network devices and services to restore functionality and minimize downtime
• Update and apply software patches on all computers to maintain security and performance
• Inspect and verify the condition of facilities in classrooms and offices to ensure operational readiness
• Perform scheduled preventive maintenance on facilities to prevent equipment failures
• Organize and maintain the storeroom to ensure orderly storage and easy retrieval of materials
• Verify that all computers have legally licensed software installed to ensure compliance
• Provide timely technical support to staff, students, and trainers to resolve IT-related issues
• Ensure smoothly running of facilities in Singapore and Indonesia centre

Preferred competencies and qualifications

• Degree in Computer Networking
• Strong customer service skills demonstrated by positive interactions with users(include of Indonesia)
• Self-motivation and initiative to work independently and manage multiple tasks in a fast-paced environment
• Proficiency in written and spoken English to communicate effectively with diverse stakeholders
• Deep knowledge of network systems to support troubleshooting and maintenance activities