Responsiblities:

• Maintain (PCs, printers, barcode scanners, etc.) & LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)
• Manage user accounts, email, Active Directory, file permissions & (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place
• Support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime
• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations
• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable
• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software
• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Requirements:

• Diploma/Degree in IT, Computer Science with 1–3 years of experience
• Knowledge of Windows OS, Network support, PC Security and (Active Directory, file sharing, backup)
• Familiary with ERP/MES system (Printers, scanners, barcode systems)
• Willing to do on-site support in production areas and after-hours or weekend support

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894