Software & Application Support

• Install, configure, and maintain standard and custom software.
• Provide technical support to end-users.
• Liaise with software vendors for updates, bugs, or new implementations.

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control.
• Support ISO/IEC 27001 or other relevant compliance needs if applicable.

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.).
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi.
• Ensure servers and data storage are running smoothly (file servers, domain controllers).

System Administration

• Manage user accounts, email, Active Directory, file permissions.
• Monitor IT security (antivirus, firewalls, data protection policies).
• Perform regular backups and ensure disaster recovery plans are in place.

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems.
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices).
• Ensure system uptime to minimize production downtime.

User Support & Training.

• Act as the first point of contact for IT-related issues.
• Provide training or guidance to staff on using systems or software.

Reporting & Documentation

• Maintain IT asset inventory.
• Prepare incident reports, maintenance logs, and update manuals.
• Support audits and provide technical documentation.

Job Requirements:

• Diploma or Degree with 1–3 years of experience in IT support, networking, or systems administration.
• Experience in a manufacturing or factory environment is a plus.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310