Job Summary

We are looking for a proactive and reliable IT Administrator to join our team. The ideal candidate will be responsible for maintaining the organization’s IT infrastructure, supporting end-users, and ensuring system security, availability, and performance. This role also includes hands-on support, asset tracking, and coordination with vendors.

Key Responsibilities

• Monitor and maintain computer systems, servers, and networks to ensure optimal performance.
• Install, configure, and update hardware, software, and systems.
• Manage user accounts, permissions, and access controls.
• Provide technical support to staff (onsite and remote).
• Perform routine system backups and ensure data protection.
• Submit and track IT service requests through ITSM tools.
• Maintain and update IT asset inventory, including clean laptop counts and storeroom stock.
• Schedule appointments and coordinate IT-related activities.
• Assist in IT project implementation such as system upgrades and tech refresh.
• Coordinate with vendors and service providers for support and procurement.
• Assist in enforcing IT policies and security protocols.
• Ensure timely updates, patches, and compliance across systems.

Requirements

• Diploma or Degree in Computer Science, IT, or a related field.
• At least 1 year of relevant experience in a similar capacity.
• Strong technical knowledge of End User Computing Devices (EUCD).
• Familiarity with Windows/Linux operating systems and Microsoft 365.
• Basic understanding of networking protocols and IT infrastructure.
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint).
• Experience using ITSM tools is an advantage.
• Strong troubleshooting, communication, and organizational skills.
• Able to work independently and handle multiple tasks effectively.

Preferred Skills

• Experience with cloud platforms (e.g., Azure, AWS).
• Scripting knowledge (e.g., PowerShell, Bash).
• IT certifications such as CompTIA, Microsoft, or Cisco are a plus.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability