Internal Operations

• Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications for off-shore inquiries.
• Consult with both internal and external customers to resolve issues & queries
• Enter service parts quotations and orders into the company’s CRM & ERP systems.

GS Sales Support

• Provide Service Parts quotations and necessary clarifications in response to customer inquiries via telephone, fax and email
• Review and firm up Commercial terms aligning to Company guidelines
• Interaction with the Group’s aftermarket sales to the customers, sales representatives, agents, etc. to insure healthy customer relationships.
• Assist all other sales personnel as required.

Customer Support

• Provide necessary technical and commercial clarifications to customers, as may be necessary
• Assist customers with basic parts requirements for normal apparatus maintenance. Recommend stock levels for critical components.
• Conduct follow-up with customers on all quotations not pursued by the field sales force, and provide status reports as required.

Requirements

• Minimum Degree or Diploma in Business Administration
• Preferably with 2-3 years of relevant insides sales experiences
• Proficient in MS Office

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599