Pay: $2,000.00 - $8,000.00 per month

Job description:

Job ResponsibilitiesRecruitment & Matching

2 Roles, 1 to FDW employer, 1 to orgnizations

FDW(Care-Giver)/ employee for company

• Conduct interviews for both employers and domestic helpers.
• Assist in job-matching between employers and suitable domestic helpers/employee.
• Assess applicants’ knowledge, skills, experience, and personality to match job requirements.
• Advertise job openings on MOM-approved platforms and online job portals.
• Maintain and organize biodata of domestic helpers for presentation to employers.
• Source for potential employers and jobseekers through databases, referrals, and online platforms.

Customer Service & Mediation

• Handle enquiries via phone, email, job portals (e.g., Bestmaid, Netmaid), and walk-ins.
• Serve as the main liaison between employer and helper throughout the hiring and deployment process.
• Provide training and job orientation to new and transfer domestic helpers.
• Mediate disputes and resolve issues between employers and helpers during employment.
• Provide after-sales support and follow-ups.

Administrative Duties

• Prepare and manage all contracts using company-approved forms.
• Ensure employment contracts comply with MOM and other regulatory requirements.
• Complete all relevant documentation for new hires and employment processing.
• Coordinate with the sales team on requirements from both clients and jobseekers.

Requirements & Qualifications

• Must possess a valid Certificate of Employment Intermediaries (CEI)
• Proven experience in recruitment, preferably in FDW placement or related industries
• Ability to conduct interviews fluently in English
• Strong knowledge of MOM regulations, policies, and employment legislation
• Excellent interpersonal, communication, and customer service skills
• Able to handle confidential matters with professionalism and sensitivity
• Tech-savvy – able to use software for contract preparation and processing

Key Competencies

• Communication Skills: Timely, accurate, and professional correspondence with candidates and employers
• Relationship-Building: Ability to foster strong connections with clients and jobseekers
• Sales & Persuasion: Confident in pitching job opportunities and candidates
• Marketing & Social Media: Skilled in job ad writing and online promotion
• Mediation & Counselling: Effective in resolving disputes and providing guidance
• Legal & Compliance: Solid understanding of MOM frameworks and employment standards

Job Types: Full-time, Part-time, Permanent, Contract

Contract length: 24 months

Benefits:

• Additional leave
• Cell phone reimbursement
• Dental insurance
• Employee assistance programme
• Employee discount
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• Parental leave
• Professional development
• Promotion to permanent employee

Work Location: In person

Feel Free to contact us @

Email: [email protected]

Tel: +65-90689685