Hotel Housekeeping Supervisor

We are seeking an experienced Housekeeping Supervisor to oversee daily operations, manage staff rosters, and ensure exceptional cleanliness standards for guest rooms, public areas, and back-of-house spaces. This key role requires strong leadership, guidance, and training abilities to motivate and develop our housekeeping team.

Responsibilities:

- Collaborate with the Housekeeping Manager to achieve and maintain high cleanliness and sanitation standards

- Supervise daily housekeeping operations, ensuring smooth workflow and task assignment

- Plan and assign work schedules, train staff, and monitor performance

- Generate reports, provide administrative support, and manage inventory of supplies and linens

- Address guest queries, resolve issues, and provide excellent customer service

- Perform general housekeeping duties as needed, report maintenance issues, and manage inventory stock

- Foster positive relationships within the team and with other departments

- Perform other duties as assigned by the Housekeeping Manager

Requirements:

- Minimum GCE O Level qualification

- At least 2 years of supervisory experience in the hospitality industry

- Strong communication, leadership, and problem-solving skills

- Ability to work under pressure, meet deadlines, and manage inventory and quality assurance procedures effectively