[GRIT Trainee] Technology Services Operations Trainee, Group Technology
[GRIT Trainee] Technology Services Operations Trainee, Group Technology
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
About the role
Are you passionate about driving the future of IT Service Management (ITSM)? Do you want to gain hands-on experience in building intelligent, unified platforms that enhance productivity, ensure real-time visibility, and foster seamless collaboration? Join our Site Reliability Engineering (SRE) team at DBS and become a part of the revolution!
As an SRE trainee, you will be actively involved in various aspects of ITSM, contributing to our mission of empowering data-driven decisions and building future-ready systems. You will work alongside experienced engineers and gain valuable insights into the core functions of SRE.
Job Responsibility
- Change Management: Assist in the planning and control of changes to ensure smooth and efficient operations.
- Knowledge Management: Contribute to building and maintaining our reference and guidance library, ensuring knowledge is easily accessible and up-to-date.
- Incident Management: Learn and support rapid response and restoration efforts during incidents, minimizing impact and downtime.
- Problem Management: Participate in root cause analysis and prevention initiatives to address underlying issues and improve system reliability.
- Request Management: Help in managing and fulfilling user requests, ensuring timely and efficient service delivery.
Job Requirements
- Degree in Computer Science, Engineering, Information Technology, or a related field.
- Strong interest in Site Reliability Engineering, IT Service Management, and related concepts.
- Excellent problem-solving and analytical skills.
- Ability to learn quickly and adapt to new technologies and processes.
- Strong communication and collaboration skills.
- Proactive and eager to contribute in a dynamic environment.
Please submit your application for the Job Post "Graduate Industry Traineeship (GRIT) Programme 2026 (ID: 250000AO)" on the DBS career portal, starting October 8th, 2025.
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