Position Overview:

FirstCom Academy is seeking a dedicated and experienced Full-Time Trainer to join our team. The Trainer will be responsible for delivering high-quality training, ensuring the effective learning and assessment of adult learners. This role requires a commitment to maintaining assessment integrity, and contributing to a positive and engaging learning environment. The ideal candidate will have a passion for teaching and a commitment to fostering a culture of excellence.

Key Responsibilities:

• Training Delivery:
  • Conduct various courses offered by FirstCom Academy.
  • Participate in curriculum improvements and deliver course content in alignment with FirstCom’s curriculum and learning standards.
  • Facilitate manual and digital assessments to evaluate and track learner performance and progress.
  • Ensure learners meet the specified course learning objectives through engaging and effective teaching methods.
• Assessment Integrity:
  • Uphold the highest standards of assessment integrity, ensuring that assessments follow WSQ guidelines and internal policies.
  • Ensure that all assessment questions are marked, and learners' answers are accurately evaluated.
  • Verify that all questions are answered and attempted by learners. Incomplete responses should not be marked as “pass.”
  • Conduct and properly document oral recovery sessions, ensuring transparency and consistency.
  • Prevent instances of “flashing” answers and address any behaviors that compromise assessment integrity.
  • Ensure incorrect answers are not marked as "pass"; only correct answers aligned with the assessment criteria should be considered.
• Administrative Responsibilities:
  • Complete and submit Assessment Summary Records (ASRs) and other required documentation in a timely manner.
  • Maintain accurate records of attendance, assessments, and learner-related data.
  • Ensure that all training materials remain up-to-date and relevant in accordance with industry standards.
• Learner Support and Engagement:
  • Provide constructive feedback on assessments and offer guidance for learners to improve.
  • Address learner concerns professionally, promoting a supportive and positive learning environment.
  • Foster inclusivity and respect in the classroom, ensuring equal learning opportunities for all students.
• Compliance and Reporting:
  • Adhere to FirstCom’s policies, WSQ standards, and regulatory requirements.
  • Participate in ongoing professional development to stay current with educational trends and best practices.
  • Report any non-compliance or assessment integrity issues to management promptly.
• Collaboration and Teamwork:
  • Collaborate effectively with other trainers, curriculum developers, and operational teams to ensure a cohesive learning experience.
  • Attend team meetings and professional development sessions to improve teaching methods.

Requirements:

• Education:
  • ACLP (Advanced Certificate in Learning and Performance) or ACTA (Advanced Certificate in Training and Assessment) certification is required.
• Experience:
  • At least 2 years of experience in training and assessment, preferably in adult education or a related field.
  • Experience in both classroom and digital learning environments is preferred.
• Skills:
  • Strong communication and presentation skills.
  • Excellent organizational and time management skills.
  • Proficient in using digital tools and online platforms for teaching and assessments.
  • Ability to engage, motivate, and manage adult learners.
• Personal Attributes:
  • Passionate about teaching and committed to delivering high-quality education.
  • Strong attention to detail, especially in marking assessments and maintaining integrity.
  • Ability to adapt teaching methods to meet diverse learner needs.
  • High level of integrity and professionalism in all aspects of work.