Role Overview
The Full-Time Service Crew member is responsible for delivering friendly, efficient, and professional customer service. This role supports daily front-of-house operations, ensuring a welcoming environment and a high standard of service at all times.

Key Responsibilities

• Greet customers and provide warm, attentive service

• Take food and beverage orders accurately

• Serve food and drinks according to service standards

• Handle cash, POS systems, and payments responsibly

• Maintain cleanliness and organisation of dining and service areas

• Set up and clear tables efficiently

• Support opening and closing duties

• Address customer enquiries and resolve issues politely

• Follow food safety, hygiene, and workplace safety procedures

• Work closely with kitchen and bar teams to ensure smooth service

Skills & Requirements

• Previous customer service or F&B experience preferred (training provided)

• Friendly, positive attitude with good communication skills

• Ability to work well in a fast-paced environment

• Strong teamwork and reliability

• Willingness to work shifts, weekends, and public holidays

• Attention to detail and commitment to service quality

What We Offer

• Full-time position with stable hours

• On-the-job training and development opportunities

• Supportive and friendly team environment

• Opportunities for progression within the company