We are looking for Full-Time & Part-Time Admin Assistant (Operation Department) for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc . Must be details, good at follow up and hgood time management. Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Work Day:

FT: 6 Days - Must able to commit on Sat or Sun

PT: 3 Weekdays + 1 Weekend

Work Shift:

7am to 4pm or 2pm to 11pm

Responsibilities:

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)
• Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support
• To arrange floater or cleaner jobs schedule and monitor cleaning standard. Collect mails and documents
• Assist in any ad hoc duties assigned by Executive or Assistant Executive

Requirements:

• Minimum 1 year experience in customer service, scheduling
• Minimum 'O' holder Customer-oriented with good interpersonal and communication skills
• Pleasant and friendly personality Strong problem solving capabilities
• Able to work at a fast pace environment, fast learner, willing to take up responsibility Computer literacy