Key Responsibilities

• Handle end-to-end import and export operations (Air & Sea)
• Coordinate with overseas agents, shipping lines, airlines, warehouses, and 3PLs
• Prepare and review shipment documentation (BL/AWB, Invoice, Packing List, DO, COO)
• Track shipments and provide updates to customers
• Arrange customs clearance, inland transportation, and cargo loading
• Ensure compliance with customs regulations and trade compliance requirements
• Act as SC401 certified authorized declarant, independently handling permit applications
• Resolve shipment delays, demurrage, detention, or documentation issues
• Maintain accurate shipment records and billing details
• Manage temporary import/export procedures, including ATA Carnets and duty/GST relief schemes

Qualifications

• Diploma or bachelor’s degree in Logistics, Supply Chain, or related field
• SC401 Certified
• 3–5 years of experience in import/export operations or customs clearance
• Familiarity with customs systems and port operations
• Understanding of HS codes, duty/GST calculations, and Incoterms
• Experience with US Customs Regulations is a plus