Job Summary

Responsible for overseeing the daily operations, performance, and profitability of multiple F&B kiosks within an assigned area, ensuring operational efficiency, brand consistency, and high standards of customer service.

Key Responsibilities

• Manage and oversee day-to-day operations of multiple kiosks.

• Ensure compliance with company SOPs, food safety, and hygiene standards.

• Monitor sales performance, cost control, inventory, and wastage.

• Lead, train, and supervise kiosk teams, including manpower planning and performance reviews.

• Maintain service quality, brand standards, and customer satisfaction.

• Prepare operational and performance reports for management.

Requirements

• Minimum 10 years of relevant F&B experience, with multi-outlet or supervisory experience preferred.

• Strong leadership, operational, and people management skills.

• Knowledge of food safety regulations and cost control.

• Willingness to work flexible hours, including weekends and public holidays.