TO PROVIDE RECRUITMENT SUPPORT, CONTRIBUTING TO THE GENERATION OF TOPLINE

ROLES AND RESPONSIBILITIES

Walk-in & Phone Enquiries
Serve as the first point of contact for walk-in and call-based leadsLog enquiries in HubSpot: Name, contact, programme interest, enquiry type, lead sourceAssign leads to relevant Singapore recruitment staff based on territory, within 1 working day

Chatbot & Unclassified Leads
Respond to chatbot enquiries and unclassified leads until AI automation is fully deployed
Qualify unknown leads by identifying theircountry, interest, and urgencyRoute qualified leads into HubSpot with appropriate tagging and assignment

Media, Events & Admin Support
Translate content into Chinese for bilingual presentations and campaigns
Conduct in-house photo and video shoots for recruitment marketing use
Provide logistical support during Open House, campus tours, fairs, and workshops
Manage calendar bookings for team meetings, appointments, and tours
Take meeting minutes, transcribe and format them for internal sharing
Compile monthly reports on enquiries, events, and campaign support activities
Replenish and manage collaterals throughout the academy and assist country managers with stock levels
Work closely with China team and external agencies to support student recruitment related activities and administrative matters

Ad-Hoc Tasks:
Support any additional recruitment and marketing-related tasks as assigned, including roadshows

JOB REQUIREMENT

• O level, diploma or equivalent.
• Knowledge of social media, hubspot,
• Minimum 3 year of experience in marketing roles.
• Knowledge of design software - canva, social media platforms
• Experience in event set up and video conferencing tools .
• Strong customer service and communication skills.
• Experience in the F&B sector is an asset.
• Able to converse with china partners
• Strong organizational and ability to prioritize work to succeed under fast-paced environment.