At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business, building technology that enables global connections through real-time communications capabilities including SMS, RCS, WhatsApp, Viber, voice and video calls using APIs and Web apps. With 8x8 CPaaS, organizations globally unify omnichannel customer communications to enhance customer experience.

About the role

We seek an experienced Software Engineering Manager with strong technical and people management skills to lead a high-performance team of 5+ software engineers in developing scalable, high-performance .NET applications, focusing on enhancing functionality, quality, and performance of our globally distributed Messaging platform.

Reporting to the VP of Engineering, this Singapore-based role requires hands-on leadership, deep expertise in .NET Core, REST APIs, multithreading, and proven ability in coaching teams toward engineering excellence. Your previous experience as a developer and architect will be critical in establishing and maintaining high technical standards.

Your responsibilities

• Expand our CPaaS Global Messaging platform (SMS, WhatsApp, RCS, Viber, etc.)
• Lead, mentor, and develop a strong software engineering team, promoting collaboration, innovation, and growth.
• Drive delivery of new scalable, resilient, geo-distributed REST APIs and backend services.
• Ensure timely feature delivery aligned with the product roadmap.
• Set and maintain high design and coding standards; actively participate in design and code reviews.
• Engage in architecture discussions and technical direction.
• Manage resource planning and workload balancing.
• Foster a positive, high-performing team culture aligned with company values.

Desired tech skills and experience

• At least 10+ years in software development building scalable services
• Deep expertise in .NET Core, C#, and multithreading
• Skilled in system architecture, scalable software design
• Knowledge of design patterns, object-oriented programming
• Async processing and caching strategies (distributed, in-memory, etc.)
• Familiarity with RabbitMQ, Kafka, or similar
• Proficient in T-SQL
• Agile methodology experience
• Experience with Containers and Kubernetes is advantageous

Qualifications

• Bachelor’s/Master’s Degree in Computer Science or related field
• Fluent written and verbal English

Personal Traits

• Strong communicator and team player
• Methodical, logical, analytical problem solver
• Passionate, creative, self-driven
• Work on own initiative in a dynamic and fast-paced business environment

Why Join Us?

• At 8x8, you'll build innovative technology trusted by global enterprises and deployed across 3 continents, engaging over 100 million unique users every year.
• Our modern messaging platform handles immense scale - processing 10,000 messages per second, built for real-time performance, high reliability, and resilience even during full AZ outages.
• This is your chance to drive cutting-edge, AI-powered software development on a truly global stage. Join our team to shape the future of enterprise communications.

Join us today and be part of a dynamic team that is shaping the future of messaging platforms!