We are looking for a Director for our restaurant operations. The job responsibilities include but are not limited to the following:

- Oversee and manage the overall restaurant operations and business performance.

- Develop and implement business strategies to improve sales growth, operational efficiency, customer satisfaction, and brand awareness.

- Monitor daily restaurant operations to ensure high standards of food quality, hygiene, cleanliness, and customer service are consistently maintained.

- Lead, supervise, and provide operational guidance to management teams and employees.

- Manage budgeting, cost control, revenue performance, and financial planning of the business.

- Ensure compliance with Singapore food safety regulations, workplace safety requirements, licensing conditions, and company policies.

- Liaise and negotiate with suppliers and vendors regarding purchasing, pricing, and inventory management.

- Plan and oversee marketing campaigns, promotional activities, and social media branding strategies to enhance business exposure.

- Handle customer feedback, complaints, and operational matters in a professional and timely manner.

- Review business performance reports and identify opportunities for business expansion and continuous improvement.

- Coordinate and maintain effective teamwork between kitchen operations, service teams, and management staff.

- Oversee manpower planning, recruitment, staff scheduling, training, and employee performance management.

- Ensure proper implementation of standard operating procedures and quality control measures across all operational areas.

- Support business development initiatives and contribute to long-term strategic planning of the company.

Requirements

- Minimum 3 years of experience in Vietnamese restaurant, food & beverage.

- Strong leadership and team management skills.

- Good knowledge of Vietnamese restaurant operations, budgeting, and business development.

- Able to work in a fast-paced environment and handle operational challenges effectively.

- Strong communication and problem-solving skills.

- Knowledge of Singapore food hygiene, workplace safety, and licensing regulations is preferred.

- Experience in marketing, branding, and social media promotion will be an advantage.

- Able to coordinate with suppliers, customers, and operational teams professionally.

- Independent, responsible, and able to make business decisions efficiently.

- Must be willing to work on weekends, public holidays, and flexible hours when required.