Location: Hougang

Key Responsibilities

• Register patients and manage appointment scheduling efficiently

• Attend to phone calls, WhatsApp messages, and walk-in enquiries professionally

• Handle patient enquiries regarding treatments, fees, and clinic policies

• Provide basic financial counselling and assist with payment-related queries

• Perform accurate data entry, filing, and maintenance of patient records

• Support day-to-day clinic operations, including maintaining a clean and organised reception area

• Assist with general administrative and ad-hoc duties as required

• Work rotating shifts, including nights and/or weekends, based on clinic roster

Requirements

• Basic computer literacy (comfortable with appointment systems, WhatsApp, and email)

• Good communication and interpersonal skills

• Pleasant, patient-oriented, and service-driven attitude

• Able to multitask and remain calm in a fast-paced clinical environment

• Prior experience in a dental or healthcare clinic is an advantage

• Training will be provided for candidates without prior dental experience

What We Offer

• Structured on-the-job training

• Supportive team environment

• Exposure to a professional dental practice setting

• Opportunities for growth and skills development

Interested candidates may apply with their resume or contact us directly for more information.