• Manage day-to-day customer communications via email and online chat, ensuring timely and professional responses.
• Review and assess customer queries and feedback, providing clear, accurate, and customer-focused resolutions.
• Drive escalations through established processes to achieve effective outcomes.
• Collaborate with cross-functional teams to deliver seamless, end-to-end solutions.
• Prepare reports and analyse communication trends to improve response quality and efficiency.
• Support digital communication initiatives and enhancement projects.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117