Customer Service Officer (Live Chat/ WhatsApp) (12 Months Contract) #NKC
Customer Service Officer (Live Chat/ WhatsApp) (12 Months Contract) #NKC
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
What You'll Do:
• Manage customer’s enquiries from our digital platform (Webforms & Chats) and ensure customer enquiries are resolved to achieve customer satisfaction
• Simultaneously handle multiple chats
• Provide appropriate solutions and alternatives timely to meet the KPIs.
• Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment etc.)
• Payment arrangement (dunning block, instalment plan, payment deferment etc.)
• Other ad-hoc duties as assigned
Interested applicants may email resume to [email protected]
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
We regret only shortlisted candidates will be contacted
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RECRUIT EXPRESS PTE LTD
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Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the rig...
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