Customer Service Officer (Call Centre/ Live Chat) (Insurance) (Up to $3,800) (12 Months Contract) #NKC
Customer Service Officer (Call Centre/ Live Chat) (Insurance) (Up to $3,800) (12 Months Contract) #NKC
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
- Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
- Resolve complaints and issues at the first touchpoint wherever possible.
- Maintain accurate records of interactions in the CRM system.
- Ensure timely follow-up on enquiries and escalate when necessary.
- Assess appeals and provide recommendations to management.
- Support additional duties during operational needs or peak periods.
Interested applicants may email resume to [email protected]
Chooi Kelly (CEI Registration No: R25136207)
Recruit Express Pte Ltd (EA: 99C4599)
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