JOB DESCRIPTION

• Manage orders related to enquiries from customers
• Process orders received from emails, portals and faxes
• Data entry, tracking and record-keeping in sales-related environment
• Interface and coordinate with Sales, Procurement, Warehouse and Logistics to ensure seamless order fulfilment on time
• Ensure correct pricing in orders processed
• Resolve issues arising from orders processing with internal stakeholders
• Build sustainable relationships and gain trust with existing customers through effective and interactive communication
• Other ad-hoc projects as assigned
• 5.5 days work week

REQUIREMENTS

• Minimum GCE 'N' Level with 2 year of relevant experience
• Excellent communication and relationship skills
• Meticulous and hard working
• Able to work in a very fast pace environment
• Good IT skills
• A proven track record of performance and delivery