Customer Service Officer/ Executive (Export) @Alps Ave
Customer Service Officer/ Executive (Export) @Alps Ave
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Customer Service Officer/Executive (Export) /Mon-Fri, 9am -6.30pm; Alt Sat, 9am -1pm
- Attend calls and provide flight details to customer upon receiving booking within the SLA.
- Check on Export Documents accordance to compliance and Airfreight rates apply is correctly.
- Apply export permit and other export custom documents processed on timely manner
- Monitor onboard status and informed customer on any abnormality.
- Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
- Update on new changes / requirement by airlines or governmental requirement
- Ensure monthly customer report is submitted.
- Experience in using CargoWise ERP system
Interested applicants, send in your updated resume by clicking “Apply Now”.
Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894
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