Specialise in supplying fresh pork, poultry, beef, seafood and locally smoked deli products.

Description:

• Handle all incoming customer calls, queries and complaints in a promptly, efficient and professional manner
• Data entry, filling and general administrative duties.
• Process customers order both online and offline.
• Update customer on the status of their order or delivery
• Attend to billing, filing, and other admin duties
• Enthusiastically assist in resolving customers' concerns on products, delivery related issues, order placing online and all other customer enquiries.
• Adhering to a company’s SOP’s when interacting with customers

Requirement:

• Good interpersonal skills and be able to establish a positive rapport with customers
• Ability to remain calm and polite when dealing with customers
• 1-2 years Experience in a customer service environment or is an added advantage
• Flexible with a willingness to help out with ad-hoc projects as the company expands
• Working knowledge of Microsoft Word, PowerPoint and Excel
• Able to work independently
• Working hour: 9am-6pm, 6 day work shift include weekends & public holidays

🕒 Working Schedule (6-Day Work Week)

• Monday: 9:00am – 6:00pm (as scheduled)

• Tuesday: 9:00am – 6:00pm (as scheduled)

• Wednesday: Rest Day

• Thursday to Sunday: 9:00am – 6:00pm