Customer Service Executive

Salary: $2,700/month
Contract: 10 months (Immediate start)
Work Days & Hours:

• Monday – Thursday: 8:30 AM – 6:00 PM
• Friday: 8:30 AM – 5:30 PM

Key Responsibilities:

• Handle general enquiries from employers and workers via calls and emails, including escalated cases.
• Review and route online forms and cases to relevant teams for follow-up.
• Collate statistics for case tracking.
• Manage returned mail for letters sent by the team.
• Update workers’ results and related enquiries.
• Perform ad-hoc duties including data entry, generating standard outcome letters, and issuing outcomes to customers.

Requirements:

• Positive work attitude with strong communication skills.
• Computer literate and proficient in Microsoft Office.
• Able to work independently with minimal supervision.
• Administrative or data entry experience preferred

By submitting your resume and/or personal data, you hereby consent to Seacare Manpower Services Pte Ltd collecting, using, and disclosing such information to our clients and business partners strictly for the purposes of assessing your suitability for employment opportunities and for the provision of related recruitment and placement services.

EA Personnel Name: Nor Sameshah

EA Personnel No: R1983642

EA License No: 95C4455