Customer Service Executive (Air) - Up to $2,700 – $3,000 +VB + AWS
Customer Service Executive (Air) - Up to $2,700 – $3,000 +VB + AWS
Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
Customer Service Executive (Air) - Up to $2,700 – $3,000 +VB + AWS
- 5 days work week (Monday- Friday,9am- 6pm)
- Working location: Changi
- Our company emphasises on good career progression.
Key Responsibilities
- Responsible for providing professional, excellent service to our customers on a daily basis by building and maintaining relationships; providing and responding to customers' needs on carriage availability and order status.
- Able to negotiate rates and cargo space with carriers/airlines.
- Proactively anticipating problems for customers using daily reporting functions.
- Facilitate win-win solutions during problem-solving for both our customers and company by creating efforts through sales, scheduling, transportation and after sales service.
- Responsible for product knowledge and excellent communications with customers in securing the best carrier for cargo movements.
- Solicit sales to established accounts through outbound calls to existing customers.
- Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
- Responsible for maximizing loading and shipping methods for all orders.
- Participate in growth development and cross-training efforts.
- Provide and maintain monthly administrative reports and personal metrics.
- Perform other duties as assigned.
Requirement
- Minimum 3 years experience in relevant industry
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RECRUIT NOW SINGAPORE PTE. LTD.
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Recruit Now Singapore Pte Ltd | EA No: 21C0845 We provide solutions to all recruitment needs as well as HR services for a range of industries in Sing...
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