Network and Security Equipment Management:

• Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices.
• Perform day-to-day network and security operations, including monitoring and managing network infrastructure.

Incident and Problem Management:

• Respond to network incidents according to severity levels and meet service level requirements.
• Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
• Adhere to incident management workflows and procedures.

Documentation and Reporting:

• Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports.
• Provide timely and accurate reports on network performance, capacity planning, and incident analysis.

Collaboration and Coordination:

• Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
• Participate in transition planning and support the onboarding of network and security systems.

Compliance and Training:

• Ensure compliance with company policies, information security guidelines, and health and safety regulations.
• Provide continuous training to enhance knowledge and skills in network administration and management.

Skills:

• Strong technical knowledge of network and security systems.
• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Ability to work on standby, including nights, weekends, and holidays.
• On standby and contactable 24/7 for support and escalation.

Interested applicants, please Email, [email protected]

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.