This is a cross product regional Transition role responsible for ensuring that Prime Brokerage clients’ integration is delivered within time and to the clients’ expectations. The candidate will be the first point of contact for our external clients from inception to go-LIVE.   

Key Responsibilities would include:

• Manage client expectations between the Bank capabilities and client requirements.
• Lead weekly stakeholder call, providing updates from a Transition front as and when required.
• Manage and Prioritize the Transition Pipeline of APAC clients with the business team.
• Manage the delivery of Client/Sales requests through KYC, Credit, Legal, IT and Operations teams.
• Define Client Requirements with Prime Brokerage and Local Market Sales teams e.g. ecommerce trading access, reporting requirements, relevant client clearing, execution & other relevant docs, commission rates, delivery dates.
• Manage and coordinate Legal, Credit and Compliance sign offs in respective on-boarding system.
• Manage account opening, static set up and training with Client Services and e-Commerce teams.
• Visit clients with relevant Sales & Client Services to review theservice offering.
• Liaise directly with Sales teams and Clients to define and deliver new Reporting requirements e.g. new or amended reports on reporting platform or via FTP, new reporting processes.
• Provide MIS reporting, highlights to Business on a monthly basis on the progress of pipeline opportunities

Additional Responsibilities & Functions:

Extend relationship or requires new relationship in in respective on-boarding systems.

• Quality Assurance (QA)/ KYC – Coordinate constitutional documents with Sales, Client & QA to facilitate KYC.
• Credit – Coordinate Credit approval with Sales & Credit department
• Legal – Request and coordinate negotiation of relevant Legal agreements with Legal, Client and Business.
• Facilitate sign of f in the Bank’s system by all parties.

Account Set-Up   

• Confirmation of various client data, products traded, contactinformation.
• Coordinate account set up with information gathered from client with Static.

IT Coordination and Set-Up

• Able to provide/ coordinate testing to the client prior go-LIVE ifrequired.  
• Liaise with e-Commerce team to complete set up in trading systems.
• Liaise with transition support to ensure client reports are correctly set up in the Bank’s reporting portal.

Requirements:

• The candidate should have at least 5 years of Investment Banking experience in a role which encompasses Client interaction, in addition to internal relationship management, and cross departmental communication.
• An understanding of Prime Brokerage would be an advantage.
• The candidate should possess excellent communication skills (both verbal and written).
• A service mentality is pivotal to the role to ensure a culture of client focus.
• Excellent team player with effective communication skills.
• Excellent verbal and written communication skills are a must.
• Ability to work to tight deadlines in a fast-paced environment.
• Good negotiation skills and the ability to manage individual clients’ expectations.
• Strong initiative and commitment to run various client projects independently