Job Responsibilities

• Oversee smooth day-to-day operations of the branch
• Drive both outlet-specific sales targets
• Lead and motivate a team of retail staff to deliver exceptional performance
• Ensure execution of marketing campaigns and promotional activities
• Uphold high standards of cleanliness and customer service
• Identify performance gaps and implement improvements
• Manage customer feedback and ensure timely follow-up and service recovery
• Perform other related duties as assigned

Job Requirements:

• At least 3 years of management and sales experience in the Beauty/Wellness industry
• Powerful motivator with strong leadership skills
• Excellent influencing and interpersonal skills
• Able to work independently and with a team
• Positive attitude and mindset, able to roll with punches
• Able to work on weekends and public holidays and retail hours