Job Summary

This role involves providing front-desk and administrative support in a private clinic setting, including managing appointments, cashiering, financial counselling communication, and handling patient inquiries to ensure smooth clinic operations.

Responsibilities

• Greet patients and visitors at the reception counter to provide a welcoming experience
• Process payments accurately and efficiently at the cashier station
• Schedule and coordinate appointments with third-party vendors to optimize patient care
• Maintain an organized and up-to-date calendar within the medical records system for appointment tracking
• Communicate financial counselling information clearly to patients regarding surgical procedures
• Respond promptly to appointment requests and patient queries via WhatsApp messages
• Manage the clinic mobile phone on a weekend rotation basis (needed only rarely)
• Create content as assigned to support clinic communications and patient engagement
• Reconcile invoices monthly to ensure accurate financial records
• Apply for letters of guarantee to facilitate patient billing and insurance processes
• Perform additional administrative duties as assigned by the Admin Team Lead to support clinic operations
  

We are happy to meet with mature and semi-retired personnel that have alot to contribute.
Service oriented and with confidence in dealing with exigencies