Responsibilities:

• Provide comprehensive administrative support by preparing and updating documentation, reports, schedules, and trackers for client engagements.

• Maintain precise client records in internal systems and shared folders, ensuring accuracy and accessibility.

• Coordinate with various internal teams (Operations, Finance, Claims, IT) to facilitate client servicing and follow up on required information.

• Track the progress of ongoing client requests, ensuring all deadlines are met efficiently.

• Support the preparation of periodic and ad-hoc reports like service performance and client activity summaries.

• Assist in documenting and updating standard operating procedures (SOPs), checklists, and templates.

• Provide logistical support for client reviews, workshops, and internal meetings, including scheduling and material preparation.

• Manage the general mailbox, triaging enquiries and directing them to the appropriate team members.

Requirements:

• Diploma or Bachelor’s degree in business, finance, administration, or a related field.

• Certifications of BCP / PGI / HI / ComGI are highly advantageous.

• Strong organizational skills with keen attention to detail and the ability to prioritize multiple tasks.

• Proficiency in MS Office applications (Excel, PowerPoint, Word) and comfort in working with data and systems.

• Good written and verbal communication skills, complemented by a service-oriented mindset.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (Persol Singapore PTE LTD)

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