About Us

Total Health Chiropractic has been a trusted provider of holistic wellness since 2010, serving over 15,000 patients across Singapore. With four clinics and a team of experienced chiropractors, we are committed to delivering personalised, high-quality care that empowersindividuals to live healthier, pain-free lives.

As we continue to grow, we are looking for a dedicated Chiropractic Assistant (CA) to support clinic operations, deliver an exceptional patient experience, and contribute to the overall success of the clinic.

Position Overview

The Chiropractic Assistant plays a vital support role within the clinic. You will be responsible for ensuring smooth front-of-house operations, delivering a warm and professional patient experience, and supporting patients in understanding and committing to their recommended care plans.

This role is ideal for a confident, organised, and people-focused individual who enjoys working in a fast-paced healthcare environment and takes pride in providing excellent service and support.

Key Responsibilities

Patient Experience & Front Desk Support

• Deliver a warm, professional, and welcoming experience to all patients.
• Greet patients by name and assist with check-in and preparation for treatment.
• Manage appointment scheduling, confirmations, follow-ups, and recalls.
• Support smooth patient flow throughout the day.
• Handle patient enquiries with confidence, care, and professionalism.
• Maintain accurate patient records and ensure clinic systems are used effectively.

Clinic Operations & Administration

• Ensure daily clinic cleanliness, organisation, and readiness.
• Prepare treatment areas and support chiropractors as required.
• Assist with administrative tasks including payment processing and documentation.
• Monitor schedules to ensure efficiency and accuracy.
• Support implementation of clinic procedures and service standards.

Patient Communication & Care Plan Support

• Confidently explain care plans, pricing, and payment options as prescribed by the chiropractor.
• Follow up with patients to support their commitment to recommended care.
• Educate patients on wellness goals and the importance of ongoing care.
• Maintain strong, positive relationships that encourage patient retention.

Education & Communication

• Communicate clearly, compassionately, and confidently at all times.
• Uphold Total Health Chiropractic’s service philosophy of C.A.R.E.:
Compassion, Respect, Excellence, Attentiveness
• Represent the clinic’s values and professional standards consistently.

Requirements

• Experience as a Chiropractic Assistant, Medical Receptionist, or similar healthcare/customer-facing role preferred.
• Strong communication skills (spoken and written).
• Comfortable discussing care plans and payment options in a professional, ethical manner.
• Highly organised, detail-oriented, and able to multitask in a busy clinic setting.
• Proficiency with scheduling systems, CRM software, and basic officetechnology.
• A genuine interest in health, wellness, and helping people improve their quality of life.
• Calm, professional, and solution-focused under pressure.

Working Hours

• 5 to 5.5 days per week, including Saturdays.
• Weekday shifts include evening hours to support patient demand.
• Flexibility may be required based on clinic scheduling needs

• Short mandatory training after clinic hours will be required once per month

• Position is for our Clementi branch, 431 Clementi Ave 3, #01-358, Singapore 120431

What We Offer

• A stable, supportive role within a respected healthcare brand.
• Comprehensive training in systems, service standards, and patient communication.
• Opportunities for career development within a growing clinic network.
• Competitive compensation with performance-based incentives.
• A supportive, values-driven team culture.

Our Values

At Total Health Chiropractic, we are guided by Integrity, Empathy, and Personalisation. We believe exceptional care starts with exceptional people — and we invest in team members who genuinely careabout helping others live better lives.

To Apply

Please send your resume and a brief message explaining your interest in the role to [email protected]