Call Centre Officer
Salary: $2,000 to $2,400 + OT
Working Days: 5.25 days
Working Hours: Mon to Fri: 8am to 5.30pm | Sat (Alt): 8am – 12pm
Location: Ubi

Responsibilities:

• Handle phone calls from customers
• Schedule appointments for customers for servicing or repair
• Assist service advisors with call centre matters.
• Make proactive calls to customers to remind them of upcoming service and propose scheduled appointments.
• Respond to incoming emails regarding customer service appointments.
• Perform follow-up call on any related recall or service campaign
• General admin duties
• Any other duties that may be assigned from time to time

Requirement: 

• Possess relevant experience in customer service