Key Responsibilities

Business Development and Client Acquisition

• Identify and develop business opportunities in the logistics and supply chain sector, with a focus on growing cross-border export services.
• Build and maintain a robust sales pipeline through market research, networking, and lead generation.
• Possess experience in one of the following key areas:
  Singapore & Southeast Asia Focus: Proven experience in managing export logistics flows within the Southeast Asia corridor (e.g., Singapore-Malaysia, Singapore-Indonesia).
  Global Markets Focus: In-depth knowledge of logistics protocols and requirements for key international trade lanes such as Asia-Pacific (e.g., Japan-Korea, ANZ) or Europe-America, with a proven ability to optimize client supply chains for cost and efficiency.

Client Relationship Management

• Proactively maintain and strengthen relationships with existing clients through regular follow-ups and highly responsive support, ensuring their ongoing satisfaction.
• Point of contact between the company and the client, deeply understanding their challenges in cross-border exports to deliver comprehensive, end-to-end logistics solutions.
• Design competitive service proposals tailored to client needs for routes to Southeast Asia, Japan-Korea, Europe-America, and Australia-New Zealand.

Sales Strategy and Planning

• Develop and implement effective sales strategies to achieve and exceed sales targets.
• Design differentiated sales approaches for various regional markets (e.g., Southeast Asia, Europe-America) to enhance the market penetration of the company's logistics services.

Market Analysis and Insight

• Closely monitor international logistics industry trends and competitor activities to identify potential opportunities and risks in the cross-border export sector.
• Provide regular market feedback to the management team to support strategic decision-making for key routes (e.g., Singapore-Malaysia, Japan-Korea, Europe-America).

Sales Reporting and Management

• Prepare and submit regular sales reports, including sales forecasts, client feedback, and market trend analysis.
• Utilize CRM tools proficiently to efficiently manage customer interactions and the sales process.

Negotiation and Contract Management

• Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
• Ensure the accuracy and timeliness of all relevant documentation (e.g., transport agreements, customs clearance documents).