Job Summary

At Rentalworks, you will drive sales conversion and customer engagement through outbound and inbound communications, manage customer data and orders accurately, and collaborate with cross-functional teams to support sustainable technology lifecycle management projects.

Responsibilities

• Convert sales opportunities from existing customers and new leads to achieve business growth
• Conduct outbound B2B calls to promote Rentalworks’ solutions and products effectively
• Respond promptly to incoming phone calls and emails, assisting clients with inquiries about company products and services
• Maintain and update the customer database to ensure accurate client information
• Report operational or client issues promptly to the relevant Supervisor for resolution
• Process customer orders with complete and accurate documentation to support smooth transactions
• Collaborate closely with Operations and Tech Support teams to coordinate project execution and account management
• Perform other ad hoc duties as assigned to support team objectives

Preferred competencies and qualifications

• Diploma holder or higher educational qualification
• Minimum 2 years of relevant work experience preferred
• Experience in leasing, event management, or IT sales is advantageous
• Strong phone communication skills with active listening to understand client needs
• Customer-oriented mindset with the ability to adapt and respond to diverse client personalities
• Effective communication, interpersonal, and presentation skills to engage stakeholders
• Flexibility and comfort working in a fast-paced office environment
• Ability to multi-task and manage time efficiently to meet deadlines
• Proficiency in MS Office applications, especially Microsoft Word, Excel, and PowerPoint
• High attention to detail to ensure accuracy in all tasks

Company Overview

Rentalworks supports sustainable technology lifecycle management across Singapore, Malaysia, and Indonesia. We help government agencies, corporations, SMEs, and others manage IT assets from acquisition to refresh, fostering innovation and environmental impact through circular economy practices.