Job Objective:

The Business Development Executive is responsible for all sales activities of Goodrich’s products, from lead generation through close. She / he works within the sales and support teams for the achievement of customer satisfaction, revenue generation and long-term goals in line with company vision, mission and values.

Job Description:

1. Develop existing and new client relationships, enquiries and projects
2. Market, promote & educate customers such as turnkey interior designers, QS, renovation contractors, end users etc.
3. Maximize all opportunities in the process to close a sale and acquire market share from competitors
4. Cooperate withing Sales, and with Product, QS, Customer Support and Operations to achieve revenue goals and customer satisfaction
5. Achieve/exceed set target such as: Sales target - achieve target with profitable margin, No. of new accounts, Collections and Accounts Receivables goals, Product mix sales
6. Gather and report on market intelligence, such as trends, competitors' activity & customer needs and demands
7. Update the CRM or Project Registration system and maintain accurate and up-to-date records of prospecting activities, sales calls, presentations and follow-ups
8. Update customers' product library
9. Prepare updates on sales and project pipelines
10. Conduct site visits, attend site meetings and resolve site issues
11. Able to draft quotation, write introductory letters, read drawings and perform measurement to estimate quantity
12. Uphold the good image of company by adhering and observing company’s core values, company policies, procedures and business code of conduct and ethics
13. Comply with ISO and safety, health and environmental procedures
14. Support Reporting Person to coach fellow team members or win projects
15. Participate proactively in all company’s activities, such as sales and product meetings, company functions, customer events and inventory stock-take

Job Specifications (necessary skills and experience):

• Knowledge of Goodrich products and relevant market trends
• Understand plan / drawings and make necessary measurements and assumptions
• Make effective product proposals / substitutions
• Ability to provide high levels of customer service and satisfaction