Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

Responsibilities

• Manage daily Trade Finance transactions authorization and or provide second level check (Import/Export/SBLC issuance)
• Oversee day-to-day operations, analyze Department processes to improve quality, productivity and efficiency
• Execute strategic planning on team resources for optimal and operational efficiency
• Establish duty rosters for processors and authorizers, allocate and distribution Ready-to-process transactions to respective processors at beginning of day
• Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters
• Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation to Section Head of STO and HOD.
• Assist Section Head of STO in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame
• Participate in assigned UAT and LV for system enhancement and implementation
• Implement effective operational processes and procedures
• Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to
• Lead and motivate team to achieve the Goals (KPI) that have been set

Requirements:

• Degree holder from a recognized University
• Minimum 10 years working in Trade Finance Operations within a bank, with at least 3 years of experience in managing a team in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance)
• Good working attitude and positive mindset
• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
• Ability to make strategic planning for team resources and manage e-Performance
• Have extensive knowledge in Trade Finance products and regulatory sanction requirements
• Ability to work effectively and independently as an individual as well as in a team
• Ability to coach and guide team to ensure Department SOP, Bank’s policies and guidelines are adhere to
• Ability to develop, implement and review policies and procedures
• Ability to exercise sound judgement on transaction monitoring and escalation of red flags
• Ability to leverage on MS Office applications (Excel, Words, Power Point)
• Strong logical and problem-solving skills.
• Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms.
• Proficient in SWIFT messages such as MT7xx, MT4xx, PAC8 and PAC9
• Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.